FAQ’s

What makes you different?

We respect our client. We don’t believe in making unrealistic promises or tactics to entice customers into giving us their business like many others online. We believe that the qualities that we bring to the table are unique and you would want to continue working with us.

When will I get the initial concepts for the logo?

Our designers are very efficient. Your initial concepts are delivered within 3 business days. As soon as you confirm your project, a designer is assigned to your project that immediately starts working on your logo.

Your website says unlimited revisions, is it really so?

We do offer unlimited revisions until you find the perfection you are looking for in your logo. After all its your brand image and we’d be glad to assist you in achieving your vision.

Can I present my ideas and you could work on them for me?

Definitely. Your ideas and suggestions is what will enable us to make your logo according to your liking. You can let us know your ideas and we will try to execute your vision to its best.

Who will have the owning right of the logo? How does it happen?

Once you finalize the logo and pay us for the services, you would be transferred the copyrights. WebCaa Logo Designs does not reserve any rights on logos that are paid for already.

Can you mention a slogan or some text in the logo?

Definitely. Send us over the text you wish to have in your logo and we will do it for you.

My logo pixelates when its printed or enlarged? Can you convert it into vector format?

Indeed, we would be requiring the image and a live web link if possible. We will look it over and advise you the turnaround time based on the complexity of your current design.

Does Google Adwords help? How does it work?

We use different programs and it’s based on the requirements of your webpage. We use WordPress, Drupal, Joomla etc. or you can request it customized too. Just let us know your specifications and we will make it happen.

Does it matter if my website doesn’t shine like a rainbow? Content is the king anyways, right?

The graphics don’t necessarily have to be vibrant but a good web design is visually striking and appealing. To grab the attention of visitor that would on an average spare only 3 seconds of his time on your webpage is not an easy task. Hence your web design needs to be engaging enough that the visitor stays and reads your content. It’s an investment you will not regret.

I own a small business and operate it out of my backyard? Do I really require a website?

Your website is your online marketer that’s accessible round the clock globally. You are empowering your customer by letting them choose your service sitting in the comfort of their own houses. Regardless the size and scale of your business, a website is bound to make it grow and flourish.

Would you configure email accounts for my website as well?

We constantly try to enhance our website performance and services based on the details and response we get from you.

To enhance our customer service:

Yes. We can do that for you. We will set up email accounts ending with your domain’s name so you have a professional email accounts for your business.

When will I get the copyrights of my website?

Once the development is created, we deliver a complete website to you and transfer the copyrights.

Can I manage my website?

If your website is CMS, you can definitely manage, edit and delete your website pages using a user-friendly interface.

Do you have experience in my particular industry? Do you have any past clients from my industry?

You can check our portfolio to see if we have worked with a similar company. We are experts in what we do regardless of the industry or fields. We have had clients from the field of technology to healthcare, retail and education etc. If you don’t see a company you recognize, we still think we can do splendid work for you. WebCaa Logo Design’s approach towards work is unique and effective. We study each and every one of our client thoroughly before devising a strategy for them keeping in mind their image, goals, industry trends and current position in the market.

What do we do with this information?

The details that we gather might be used in following ways:

Why waste the money on other mediums? Why not just the online marketing, it is the most beneficial one anyways, ain’t it?

Social media revolution is indeed a thing and its happening all around us but it doesn’t change the fact that people do go offline. This is the reason your marketing efforts should be spread across all mediums and not just focused on one area. Think about the giant businesses, are they only marketing through their online channel? No. That’s because marketing across all mediums is essential to reach your target audience. However we get that it’s not always affordable to shoot your brand through all channels right away. Webcaa can always work around your budget and devise an effective marketing plan according to your affordability.

I already have a brand and loyal consumers. I just need a little tweaking of my brand? Can you guys do that for me?

Most definitely. Our branding experts excel in rebranding and breathing new life into dead brands. You would need to share your current brand and we will proceed from there.

What am I supposed to do? What would be my role during the entire process?

You can rely on us for completing your work on promised deadlines and we expect the same timeliness from our clients. If a client does not get back to us within 21 days, we reserve the right to cancel the project at client’s expense. We understand that some major thinking and decision making is involved in making branding decisions however you can ask us for more time but in the event of client being non-responsive, we will stop the project after the advised time period has passed.

How do I know that you would not run away with my money and mid-project?

Webcaa is not a flight risk, you can check reviews from our happy clients here and you can also follow us on our Facebook page and Instagram to know us better.

Awards & Recognitions

We’ve been Honored & Recognized for our Outstanding Achievements in the Industry